Guiding Principles and Philosophy
Best of Quality
A satisfied customer is the only relevant benchmark for the work we do. We solve quality problems and logistical challenges reliably, rapidly and efficiently, in a vast array of different industrial sectors in Central Europe, the Far East and overseas.
Through innovative, first-class services and above-average commitment, we protect our competitive edge and our future. Know-how and many years of experience are the hallmark features of our employees. They assure the continuous planning, control and monitoring of all quality-related and safety-related issues as well as ways of optimising processes. For us, professional competence is a question of experience, know-how, and knowledge of our own strength. Those are the three pillars of our success!
Quality Policy –
Our quality policy and our quality targets are based on two standards: DIN EN ISO 9001:2015 and ISO 45001:2018. Certification with these enables us to satisfy the quality requirements expected of us by customers, and required of us by specifications, regulatory stipulations and other formal requirements of this nature. Every one of our employees brings personal commitment and hard work to bear on the task of upholding our highquality standards. We achieve continuous improvement in the quality of our services through ongoing enhancement of processes, evaluations of quality systems and lifetime training of our employees.
As well as ongoing education and further training, we are also committed to the safety and good health of our employees. With ISO 45001:2018 certification we have implemented a work safety management system that sustainably assures safety at the workplace and healthcare provision.
In conjunction with DIN EN ISO 9001:2015 certification that defines quality standards, quality requirements and quality targets, ISO 45001:2018 certification constitutes a comprehensive management system from which our customers also benefit through the even more professional service we are able to deliver.
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Defects cannot be excluded altogether
With our customers, we are connected by a successful partnership extending back over many years. The fact that this can give rise to quality problems is something that cannot be eliminated altogether in a manufacturing context, nor in the automotive industry. However, if something still happens, it is important to have a reliable partner to call upon. One who can handle assignments and the often challenging task profiles associated with them, and can do so quickly and professionally.
Prompt assistance from FOCUSON experts
If a customer faces a huge challenge in quality assurance, we can assemble a competent team within a very short time and send in appropriate experts to initiate remedial measures rapidly.