Consulting Services

COMPLAINT
MANAGEMENT

COMPLAINT MANAGEMENT

ANALYSIS OF FAULTS
CLARIFYING THE ROOT CAUSE OF PROBLEMS

With our Resident Engineers and SQAs we take charge on location of complaint handling on your supplier’s premises. They act as a communications interface, they analyse errors and they clarify the root cause of problems. Through direct communication with employees on location, quality improvements can be initiated and be managed efficiently. Our experts can troubleshoot and initiate remedial measures rapidly.

THEIR TASKS INCLUDE:
  • On-site representation
  • Error analysis and initiation of immediate remedial measures
  • Application of standardised processes such as 8D Report or 5 Why
  • Initiation of troubleshooting and remedial measures
  • Reports in real-time
  • General scrap
  • Processing of returns
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Contact FOCUSON

High-quality services
and expertise across all sectors for your
company.

T: +43 664 911 71 39
M: office@focuson.eu

We look forward to your enquiry!

Defects cannot be excluded altogether

With our customers, we are connected by a successful partnership extending back over many years. The fact that this can give rise to quality problems is something that cannot be eliminated altogether in a manufacturing context, nor in the automotive industry. However, if something still happens, it is important to have a reliable partner to call upon. One who can handle assignments and the often challenging task profiles associated with them, and can do so quickly and professionally.

Martin Jost, FOCUSON Industrial Services

Technical engineers for hardware and software

Our client is an IT security business that provides services to the semiconductor industry. They produce systems for equipping the wafers used in smartphone displays. With selected candidates, FOCUSON Personnel Management was able to satisfy the requirements of this client, recruiting technical engineers for hardware as well as software, to develop these systems.

Max Müller-Mezin, FOCUSON Personal Management

Specialists sought

Do you know what NDT stands for? NDT or ‘non-destructive testing’ is used on materials or welded seams to detect cracks and inclusions. The professional designation for this is: NDT inspector. These are sought-after technical specialists, ones that are almost impossible to find on the labour market. However, for our client, through our international network, we succeeded in recruiting two specialists from Slovenia with expertise from pipeline construction and the laying of oil pipelines.

Viktoria Bauer, FOCUSON Personal Management

Acute personnel shortage

If several specialist staff fall away from one day to the next, a personnel services provider with a large network is the business you need to contact. For an internationally active logistics provider, FOCUSON Personnel Management was able within a very short space of time to refill the job vacancies with skilled export planners, customs declaration specialists and clerical staff.

Ulrike Felver, FOCUSON Personal Management

Experts for experts

Whether unskilled or skilled workers, whether the need for resources is long-term, short-term or project-based – we offer many different personnel services and working time models to assist our customers in the difficult search for suitable employees. This is appreciated by many renowned companies from sectors as diverse as mechanical engineering, steel-making, plant construction, logistics and intralogistics. The spectrum is wide and affects almost every area of the organisation – from specialists in mechanical engineering and plant construction, IT, software development staff and support staff for Sales.

Max Müller-Mezin, FOCUSON Personal Management

Prompt assistance from FOCUSON experts

If a customer faces a huge challenge in quality assurance, we can assemble a competent team within a very short time and send in appropriate experts to initiate remedial measures rapidly.

Max Müller-Mezin, FOCUSON Industrial Services
CONTACT INDUSTRIAL SERVICES

DO THE SUPPLIED PRODUCTS
OR PARTS EXHIBIT
ANY DEFECTS?

T: +43 664 911 71 39
M: industrial@focuson.eu

We provide
100 % IO parts!
Enquire now!

Defects cannot be excluded altogether

With our customers, we are connected by a successful partnership extending back over many years. The fact that this can give rise to quality problems is something that cannot be eliminated altogether in a manufacturing context, nor in the automotive industry. However, if something still happens, it is important to have a reliable partner to call upon. One who can handle assignments and the often challenging task profiles associated with them, and can do so quickly and professionally.

Martin Jost, FOCUSON Industrial Services

Technical engineers for hardware and software

Our client is an IT security business that provides services to the semiconductor industry. They produce systems for equipping the wafers used in smartphone displays. With selected candidates, FOCUSON Personnel Management was able to satisfy the requirements of this client, recruiting technical engineers for hardware as well as software, to develop these systems.

Max Müller-Mezin, FOCUSON Personal Management

Specialists sought

Do you know what NDT stands for? NDT or ‘non-destructive testing’ is used on materials or welded seams to detect cracks and inclusions. The professional designation for this is: NDT inspector. These are sought-after technical specialists, ones that are almost impossible to find on the labour market. However, for our client, through our international network, we succeeded in recruiting two specialists from Slovenia with expertise from pipeline construction and the laying of oil pipelines.

Viktoria Bauer, FOCUSON Personal Management

Acute personnel shortage

If several specialist staff fall away from one day to the next, a personnel services provider with a large network is the business you need to contact. For an internationally active logistics provider, FOCUSON Personnel Management was able within a very short space of time to refill the job vacancies with skilled export planners, customs declaration specialists and clerical staff.

Ulrike Felver, FOCUSON Personal Management

Experts for experts

Whether unskilled or skilled workers, whether the need for resources is long-term, short-term or project-based – we offer many different personnel services and working time models to assist our customers in the difficult search for suitable employees. This is appreciated by many renowned companies from sectors as diverse as mechanical engineering, steel-making, plant construction, logistics and intralogistics. The spectrum is wide and affects almost every area of the organisation – from specialists in mechanical engineering and plant construction, IT, software development staff and support staff for Sales.

Max Müller-Mezin, FOCUSON Personal Management

Prompt assistance from FOCUSON experts

If a customer faces a huge challenge in quality assurance, we can assemble a competent team within a very short time and send in appropriate experts to initiate remedial measures rapidly.

Max Müller-Mezin, FOCUSON Industrial Services
CONTACT PERSONNEL MANAGEMENT

TEMPORARY WORK AND
FURTHER EDUCATION
ARE THESE COMPATIBLE?

T: +43 316 40 37 170
M: personal@focuson.eu

We look forward
to advising and
informing you.
Make an enquiry now!

Defects cannot be excluded altogether

With our customers, we are connected by a successful partnership extending back over many years. The fact that this can give rise to quality problems is something that cannot be eliminated altogether in a manufacturing context, nor in the automotive industry. However, if something still happens, it is important to have a reliable partner to call upon. One who can handle assignments and the often challenging task profiles associated with them, and can do so quickly and professionally.

Martin Jost, FOCUSON Industrial Services

Technical engineers for hardware and software

Our client is an IT security business that provides services to the semiconductor industry. They produce systems for equipping the wafers used in smartphone displays. With selected candidates, FOCUSON Personnel Management was able to satisfy the requirements of this client, recruiting technical engineers for hardware as well as software, to develop these systems.

Max Müller-Mezin, FOCUSON Personal Management

Specialists sought

Do you know what NDT stands for? NDT or ‘non-destructive testing’ is used on materials or welded seams to detect cracks and inclusions. The professional designation for this is: NDT inspector. These are sought-after technical specialists, ones that are almost impossible to find on the labour market. However, for our client, through our international network, we succeeded in recruiting two specialists from Slovenia with expertise from pipeline construction and the laying of oil pipelines.

Viktoria Bauer, FOCUSON Personal Management

Acute personnel shortage

If several specialist staff fall away from one day to the next, a personnel services provider with a large network is the business you need to contact. For an internationally active logistics provider, FOCUSON Personnel Management was able within a very short space of time to refill the job vacancies with skilled export planners, customs declaration specialists and clerical staff.

Ulrike Felver, FOCUSON Personal Management

Experts for experts

Whether unskilled or skilled workers, whether the need for resources is long-term, short-term or project-based – we offer many different personnel services and working time models to assist our customers in the difficult search for suitable employees. This is appreciated by many renowned companies from sectors as diverse as mechanical engineering, steel-making, plant construction, logistics and intralogistics. The spectrum is wide and affects almost every area of the organisation – from specialists in mechanical engineering and plant construction, IT, software development staff and support staff for Sales.

Max Müller-Mezin, FOCUSON Personal Management

Prompt assistance from FOCUSON experts

If a customer faces a huge challenge in quality assurance, we can assemble a competent team within a very short time and send in appropriate experts to initiate remedial measures rapidly.

Max Müller-Mezin, FOCUSON Industrial Services
Contact CONSULTING SERVICES

Several new projects in the pipeline
and short of project
management know-how?

T: +43 316 40 34 110
M: consulting@focuson.eu

Our network
is the solution!
Enquire now!

Defects cannot be excluded altogether

With our customers, we are connected by a successful partnership extending back over many years. The fact that this can give rise to quality problems is something that cannot be eliminated altogether in a manufacturing context, nor in the automotive industry. However, if something still happens, it is important to have a reliable partner to call upon. One who can handle assignments and the often challenging task profiles associated with them, and can do so quickly and professionally.

Martin Jost, FOCUSON Industrial Services

Technical engineers for hardware and software

Our client is an IT security business that provides services to the semiconductor industry. They produce systems for equipping the wafers used in smartphone displays. With selected candidates, FOCUSON Personnel Management was able to satisfy the requirements of this client, recruiting technical engineers for hardware as well as software, to develop these systems.

Max Müller-Mezin, FOCUSON Personal Management

Specialists sought

Do you know what NDT stands for? NDT or ‘non-destructive testing’ is used on materials or welded seams to detect cracks and inclusions. The professional designation for this is: NDT inspector. These are sought-after technical specialists, ones that are almost impossible to find on the labour market. However, for our client, through our international network, we succeeded in recruiting two specialists from Slovenia with expertise from pipeline construction and the laying of oil pipelines.

Viktoria Bauer, FOCUSON Personal Management

Acute personnel shortage

If several specialist staff fall away from one day to the next, a personnel services provider with a large network is the business you need to contact. For an internationally active logistics provider, FOCUSON Personnel Management was able within a very short space of time to refill the job vacancies with skilled export planners, customs declaration specialists and clerical staff.

Ulrike Felver, FOCUSON Personal Management

Experts for experts

Whether unskilled or skilled workers, whether the need for resources is long-term, short-term or project-based – we offer many different personnel services and working time models to assist our customers in the difficult search for suitable employees. This is appreciated by many renowned companies from sectors as diverse as mechanical engineering, steel-making, plant construction, logistics and intralogistics. The spectrum is wide and affects almost every area of the organisation – from specialists in mechanical engineering and plant construction, IT, software development staff and support staff for Sales.

Max Müller-Mezin, FOCUSON Personal Management

Prompt assistance from FOCUSON experts

If a customer faces a huge challenge in quality assurance, we can assemble a competent team within a very short time and send in appropriate experts to initiate remedial measures rapidly.

Max Müller-Mezin, FOCUSON Industrial Services