Consulting ServicesIndustrial Services
Whenever there is a lack
of skilled employees
Through the prompt assistance of a FOCUSON team of up to 35 people, quality defects and performance problems at this supplier were remedied rapidly.
Our customer is a global player, a supplier to the automotive industry, and produces high-quality interior components for exclusive vehicles. The company has set up a new factory in Central Europe to the highest of modern standards. High-tech production lines and optimised processes delivery efficiency and performance.
Nevertheless, there is an enormous challenge to resolve: there are virtually no skilled staff available at this new location, and this swiftly led to serious quality deficiencies and to delivery problems: The manufactured parts that the customer received did not meet the requisite quality standard, nor did they arrive in the quantities needed. Furthermore, periods of production line downtime and rework generated high levels of cost.
Rapid assistance by FOCUSON teams
FOCUSON Industrial Services was appointed by the OEM to find a solution to the quality and performance problems on this supplier’s premises. Within just 48 hours, the first FOCUSON team arrived on site and set up a Quality Gate. In quick succession, the team took charge of all tasks – from production planning to product training or the creation of test instructions and documentation and even the organisation of business travel. Over a period of four months, up to 35 of our staff were working there, across an extremely diverse range of areas and functions. From quality inspection to logistics and even to production – from quality manager to technicians to consultants. A Resident Engineer acted as the interface with the OEM.
Through our prompt assistance, it was possible to make huge cost savings, to improve product quality substantially and to eliminate the delivery problems. A view shared by our customer: “Whenever you are faced by a huge challenge, and can call up a professional team of up to 35 people from FOCUSON at very short notice, that is a remarkable service. The experts from FOCUSON have provided us with fabulous assistance in every area!”
FOCUSON Industrial Services