availability of goods
Preparation of end consumer goods at short notice
Brochures featuring the latest offers are with the printers and shall soon be appearing in the postboxes of consumers. However, if Consumer Products (Hard Lines) such as tools, domestic appliances, high-end electrical appliances, furniture, tools, miscellaneous accessories or other Consumer Products (Soft Lines) such as textiles or shoes do not meet customer requirements, skilled FOCUSON teams can spring into action: The preparation of end consumer goods at short notice right around the clock guarantees on-time delivery to your retail outlets.
Customer satisfaction is Job One for our customers. Impeccable goods and items, the availability of those goods in retail outlets and the prompt delivery of online orders are key factors for achieving high service standards. To avoid delays as far as possible, and to ensure that consumers can access the right goods at the right time to the right standard of quality, our client is now embarking down a new route, and is appointing FOCUSON to perform product inspections and rework..
Standards from the automotive industry for consumer goods
Our teams work from detailed rework instructions based on the high standards used in the automotive industry. Every stage of their work is documented precisely. Our customers can access all information and key performance indicators relating to products and work in real-time on our IT Customer portal FOIS 4.0. There is an standard operating procedure for every order, and results are presented in a clear way. This assures traceability at all times.
Added-value for the customer
The rapid rework and preparation of commercial goods means that the delivery process can be accelerated. Goods do not lie around in stock for unnecessarily long periods, and can be supplied rapidly to retail outlets or to online customers – to the satisfaction of consumers.
FOCUSON Industrial Services